The hotel offers amenities for your comfortable stay and unforgettable experiences
Welcoming Ambiance
“The reception area was beautifully designed and inviting, enhancing the overall experience as soon as we arrived.” view full review
Delicious Breakfast
“The breakfast spread was impressive, with a variety of tasty options that fueled our day perfectly.” view full review
Super Cozy Bed
“The bed in our room was exceptionally comfortable, ensuring we had restful nights throughout our stay.” view full review
Excellent Venue
“The venue for our wedding reception was stunning, offering all the necessary amenities for a nice celebration.” view full review
General
Free Wi-Fi
Parking
Rooms/ Facilities for disabled
Guest Parking
Electric kettle
Dryer
Dining
Breakfast
Restaurant
Bar/ Lounge area
Room features
Free Wi-Fi in rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Glasgow Road,
Gretna,
United Kingdom,
DG16 5EP,
Dumfries and Galloway
Map view
Glasgow Road,
Gretna,
United Kingdom,
DG16 5EP,
Dumfries and Galloway
City landmarks
Headless Cross
Gretna Green Famous Blacksmiths Shop
1.5
km
Gretna Gateway
Hands Across the Border Cairn
1.2
km
Raydale Park Dominion Road
Raydale Park
1.3
km
Prize Bingo Club
920 m
Gretna Old Parish Church
1.1
km
Old Blacksmith's Shop
1.1
km
Gretna Social Club
1.2
km
Gretna Green Services M74
2.3
km
Woodhouse Mains
Merkland Cross
1.5
km
Courtship Maze
1.7
km
Lochmaben Stone
2.8
km
Completion of the Cumberland Gap
2.9
km
Old Town Square
Cartmel Medieval Village Priory
6.1
km
Nearby
Gretna Gateway
Hands Across the Border Cairn
240 m
Restaurants
The Old Toll Bar Cafe
200 m
Sarkfoot Road
Pizza Express
660 m
Gretna Gateway Outlet Village Glasgow Road Gretna Gateway Outlet Village
The Village Restaurant
570 m
Gretna Gateway Outlet Village Glasgow Road Gretna Gateway Outlet Village
Costa
710 m
Unit 46b Gretna Gateway
Gretna Green Cafe
320 m
Unit 30-31 Gretna Gateway Outlet Village Glasgow Road
Costa Coffee
480 m
Glasgow Road Unit 46B
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Comfortable rooms
Great dining variety
Poor cleanliness
Maintenance issues
8.0/10
Great
Rooms
8.2
Location
8.4
Service
8.0
Dining
8.0
Guest reviews
8.0/10
based on 5 reviews
8.6
8.6/10 based on 1138 reviews
Tony
United Kingdom,
April
2024
8.2/10
The hotel had a phenomenal breakfast with a spacious room featuring 2 king beds. The service was pleasant and friendly, with the only downside being the need to improve client perceptions. Location-wise, it was near the Outlet center and provided a comfy stay, although the room needed some maintenance. The dining experience offered ample choices, catering to special requirements. Facilities were good, with some areas needing improvement.
Rooms
9.0
The room was probably the best hotel bed we have ever had, with all the necessary amenities and a comfortable king-size bed.
Service
8.0
The service was very pleasant and friendly, which was important to us throughout the hotel.
Location
8.0
The location was great, just across the road from the Outlet center and near the M6 M74, ideal for what we wanted.
Dining
9.0
The dining experience offered plenty of choices, including special requirements, and was rated 10 out of 10 for its variety.
Facilities
7.0
The facilities were good overall, with room for improvement in some areas.
Peter
United Kingdom,
March
2024
7.8/10
The hotel was a mixed experience with superb room comfort but disappointing overall cleanliness. The service was friendly with a hiccup, and the location was convenient for a stopover. The dining offered great variety but lacked in temperature. The facilities were nice, despite some upkeep issues.
Rooms
9.0
The room was at the top of some stairs with a balcony, featuring the best hotel bed we've ever had. Clean and cozy with all necessary amenities.
Service
7.0
The service was generally pleasant, although there was a small incident with the restaurant manageress. Drinks were brought promptly, and we had a refund without any hassle.
Location
8.0
The location was ideal for a stopover, just minutes from the motorway. The atmosphere in the restaurant and bar area was relaxing, perfect after a long journey.
Dining
8.0
The dining experience was excellent with reasonably priced evening meals and a good variety of items. Some minor improvements in temperature control could enhance the experience.
Facilities
7.0
The hotel boasted a nice restaurant and bar area with a pleasant ambiance, despite some maintenance issues like poor patching on the carpets and dated bathroom fixtures.
Comfortable rooms
Poor cleanliness
Gordon
United Kingdom,
February
2024
8.0/10
The hotel has a modern and really nice location, close to the motorway and just over the road from the outlet center. The rooms were warm and cozy but could benefit from some modernization to match the standard of the downstairs areas. The service was great and the staff were friendly and always very helpful. The dining experience was excellent with a variety of hot and tasty options.
Rooms
7.0
The rooms were warm and cozy, although could have done with some modernization to match the standard of the downstairs. The spa bath was a nice touch.
Service
9.0
The service was great, and the staff were friendly and always very helpful.
Location
8.0
The location is really nice and modern, close to the motorway and just over the road from the outlet center.
Dining
9.0
The dining experience was excellent with plenty of hot and tasty options available.
Facilities
7.0
The facilities were good overall, although the rooms could use some modernization.
Ronald
United Kingdom,
September
2023
8.6/10
The hotel is conveniently located, making it easy to explore Gretna and ideal for a stopover on the way to the Highlands. The rooms, especially after the upgrade, provide a very spacious and comfortable stay, although the initial smaller size was a downside. The service was exceptional with a friendly and welcoming receptionist that accommodated my needs, from booking rooms to assisting with meals.
Rooms
8.0
My room was really spacious and up to a high standard after receiving an upgrade, but the initial small size made me feel a bit uneasy.
Service
9.0
The staff was very friendly and down to earth, making my experience pleasant from booking to dining arrangements.
Location
9.0
The hotel's location is fantastic, allowing easy access to various attractions in Gretna within a short walk, perfect for a stopover or exploring the area.
Dining
8.0
The meals, including a homemade soup, were lovely, and the staff's friendliness added to the dining experience.
Facilities
9.0
The facilities provided were great and complemented the overall stay, enhancing the experience.
Rose
United Kingdom,
September
2023
7.4/10
The hotel is nestled in a corner with rooms that were lovely, though the initial allocated one had a smoke smell. The service was very lovely and helpful, with some unexceptionable moments that might make you consider other options. The location is excellent, right next to Gretna Gateway shopping outlets. The dining experience varied from great with plenty of choices and hot options to a buffet style that was a bit disappointing. Overall, the facilities were decent, but with a couple of drawbacks to consider.
Rooms
8.0
The rooms were lovely, although the initial one allocated smelt of smoke.
Service
7.0
The service was very lovely and helpful, with some unexceptionable moments to note.
Location
9.0
The location is excellent, right next to Gretna Gateway shopping outlets.
Dining
6.0
The dining had a mix of experiences from great, plenty of choice and hot, to a buffet style that was a bit disappointing.
Facilities
7.0
The facilities were decent overall, but there were a couple of drawbacks.
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